AI agents for Supply Chain

Global manufacturers help their teams manage by exception across procurement, transportation, and order intake, with AI agents that require no process changes or new tools, and go live in weeks.

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Our AI agents work in parallel to follow up on PO confirmations, resolve issues in shipments, and validate customer orders, all while keeping your systems in sync.

Procurement AgentCustomer Order Intake AgentOcean & Air Transportation AgentSupplier Onboarding AgentInvoice Audit AgentSupplier & Carrier Compliance AgentRFQ AgentFTL & LTL Transport AgentSupplier Risk Assessment AgentDocument Processing & Audit AgentProcurement Negotiation AgentSourcing AgentCarrier Performance AgentApproval Agent AgentProcurement AgentCustomer Order Intake AgentOcean & Air Transportation AgentSupplier Onboarding AgentInvoice Audit AgentSupplier & Carrier Compliance AgentRFQ AgentFTL & LTL Transport AgentSupplier Risk Assessment AgentDocument Processing & Audit AgentProcurement Negotiation AgentSourcing AgentCarrier Performance AgentApproval Agent Agent
Results

Deployed in the real world

From a $200M distributor to a $20B global manufacturer, see how companies use our AI agents to eliminate manual coordination.

How Arena cut inbound supply chain disruptions by 78%

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How Arena cut inbound supply chain disruptions by 78%

Diebold Nixdorf's 25-person procurement team runs zero manual PO follow-ups

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Diebold Nixdorf's 25-person procurement team runs zero manual PO follow-ups
Impact
Glacis frees up your teams to focus on strategic, high-value work, while it catches errors before they become hidden costs or delays that threaten OTIF.
On average
74%
fewer errors that cause expedites, safety stock, and credit notes
Up to
88%
of team time freed for strategic work
Up to
7 pts
increase in supplier OTIF
Up to
93%
faster customer order turnaround
Glacis Agents

Meet your AI workforce

Procurement & Sourcing

  • PO Confirmation Agent
  • RFQ Agent
  • Supplier Compliance Agent

Procurement & Sourcing

Agents raise and confirm your orders, chase what has not come back, and keep supplier records current, so buyers spend their day on the exceptions instead of the queue

  • PO Confirmation Agent
  • RFQ Agent
  • Supplier Compliance Agent
  • Sourcing Agent
  • Supplier Risk Assessment Agent

Order Intake

  • Customer Order Intake Agent
  • Order Validation Agent
  • Order Status Agent

Order Intake

Agents read incoming orders in whatever form they arrive, check them against your catalogue and pricing, and book them without anyone retyping a line.

  • Customer Order Intake Agent
  • Order Validation Agent
  • Order Status Agent

Transportation

  • Document processing Agent
  • Freight Coordinator Agent
  • Carrier Pricing & RFQ Agent

Transportation

Agents watch every shipment across ocean, air and road, and raise the ones that will miss while there is still time to act.

  • Document processing Agent
  • Freight Coordinator Agent
  • Carrier Pricing & RFQ Agent
  • Carrier Performance Agent
  • Multimodel Orchestration Agent
  • Transit Coordination Agent

Finance Operations

  • Invoice Audit Agent
  • Payment Reconciliation Agent

Finance Operations

Agents match every invoice to what was ordered and received, and take the discrepancies back to the party that can settle them.

  • Invoice Audit Agent
  • Payment Reconciliation Agent
Configurability

AI that adapts to You: Processes, Systems, People

AI agents that adapts to your processes, your formats, and your ERP landscape.

No two teams run the same playbook. Agents follow the SOPs your people actually use - per team, per partner, per flow - including the exceptions nobody wrote down.

Case Study

How Diebold Nixdorf rolled out Glacis across a global supplier base and dozens of team- and SKU-specific workflows.

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S/4HANA, JD Edwards, Infor, or eight of them at once. Agents read and write to what you run today over API, EDI, or file - in the cloud or on premises.

Case Study

How a $10B European manufacturer with a complex 12 ERP landscape rolled out Glacis while transitioning to S/4HANA.

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A solution that ingests your master data and natively speaks supply chain semantics like schedule lines, rolled containers, and consolidation.

Case Study

How a $300M manufacturer had agents coordinate partial deliveries and update schedule lines in week one, with no prior training or field mapping.

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Every order and shipment makes the agents sharper: your tolerances, which deviations matter, how your team replies.

Case Study

How Arena reached 89% autonomous PO confirmation within 2 months, with agents handling more of the flow every week.

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Enterprise-ready.ISO 27001SOC 2 Type IIGDPRSingle-tenant VPC
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Integrations

A platform that works with your systems

Glacis agents work across your existing systems - ERP, TMS, SRM, email, and portals. Whether you're on S/4HANA or running older on-premise ERPs, Glacis agents adapt to your environment.
E2Open
Oracle JD Edwards
FourKites
Project44
Oracle NetSuite
Kinaxis
E2Open
Oracle JD Edwards
FourKites
Project44
Oracle NetSuite
Kinaxis
Coupa
Infor
SAP
BlueYonder
MS Teams
MS Dynamics 365
Coupa
Infor
SAP
BlueYonder
MS Teams
MS Dynamics 365
New
Glacis now integrates with SAP Business Technology Platform
Native connector for SAP products through BTP. Whether you're mid-migration or already on S/4HANA, the agents work with your current setup and the future ones.
Get started

Get started in under 3 weeks

Integration anxiety is the biggest blocker to AI adoption in the supply chain. So we designed around it. Day one requires no ERP integration, IT tickets, or build time. See value first, integrate later - on your schedule.
3 weeks

First automation goes live

Deploy agents directly into your inbox to handle coordination and flag risks instantly.

What happens
  • Total visibilityAgents review every order, shipment, and exception across your inbox and surface what's on schedule and what's at risk.
  • The back-and-forth, handledAgents draft replies, follow up with counterparties, and run your process, all over email.
6 weeks

Scale at your speed

After the first workflow is validated, scale automation across the process.

What happens
  • Connect to your systems of recordAgents map unstructured inbox data to exactly what your system of record expects, and write updates directly.
  • Automate your process end-to-endAgents handle the entire lifecycle of the workflow, from the initial email to the final system update.
6+ weeks

Full integration

With the core system established, deploy new workflows and drive ongoing optimization.

What happens
  • Expanding use casesEasily launch new agents to automate different processes and workflows across your supply chain.
  • Continuous improvementAgents get sharper as they learn more about your processes and data.

Commonly asked questions

Glacis requires zero upfront IT integration because it works directly via email. Once you add the agent’s email address to your shared inbox, the automation begins running immediately. There is no need for immediate IT involvement, API keys, or infrastructure changes. Integration with your existing systems can be planned later to expand capabilities, entirely on your timeline.
You, your suppliers, forwarders, and customers don't need to change processes or adopt a new tool. Everything stays the same. The AI agents adapt to your existing workflows and work alongside your team, just like new team members.
Our agents read and understand documents the way a human operator does - mapping what each document relates to, whether it matches what was expected, and what to do next. A new supplier format doesn't require a new template. Furthermore, the agents can communicate naturally with your partners to resolve issues, going beyond the capabilities of traditional RPA and OCR.
Not at all. Glacis agents adapt to any generation of ERP system and any level of connectivity. We support everything from traditional EDI and file-based updates to enterprise integration platforms like Mulesoft, Boomi, and SAP BTP. Because our architecture is highly flexible, we easily accommodate complex environments running legacy SAP, JD Edwards, Infor, Microsoft Dynamics 365, or even multiple simultaneous ERPs. You do not need S/4HANA or a massive IT overhaul to get started.

See your supply chain run on agents

20 minutes to explore what's possible for your team with Glacis.

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